As per my last post I shared with y’all that he so far is just getting written up and that’s it. Well I just got a call from my manager that she is indeed firing him now and will have to switch around my schedule a bit for this week because of it. Apparently yesterday she accidentally left her flash drive and usually when that happens one ...Entitled bridezilla gets kicked out the day before her wedding. A few notes before I begin the story. This occured almost a year ago near the beginning of the pandemic at a large resort hotel/casino with many amenities and services, including multiple wedding chapels. My mom has worked there since it opened, and this story happened to her.Got to use my favorite comeback for a jackass. There's a concert in town tonight. Which usually means on my shift I will have more than the usual (most of the time zero) number of jackasses, drunk or otherwise, on my night audit shift. Our hotel has a front parking lot, and a back parking lot (just as big) on the other side of the hotel.Similar to https://www.reddit.com/r/TalesFromTheFrontDesk/ or https://www.reddit.com/r/assholetax/ but where workers complain about their employers, ...Those catastrophic events don't happen every year. The weather is wonderful, with winter temps of 70-80° during the day and 45-55° at night. We don't have state income taxes. We have a great governor, probably the best in the country, who fights for Floridians rights and freedoms. -4.He is spooked by me, but approaches the desk. He explains he just got released from jail and needed a place to stay until our bus depot opened at around 6 AM. He is from Michigan and has nowhere to go. The poor dude looks no older than twenty or twenty-one years old, and his story tugs on my heart.28-Apr-2023 ... To address these concerns, Guest Ban has implemented features to ensure compliance and prevent unauthorized changes to the “Do Not Rent” list.How I quit my last hotel job. The last hotel I worked at was an absolute train wreck. If you don't believe me, I highly suggest you check my post history for the one called tonight We ruined someone's wedding. It is just one of many amazingly stupid and messed up things my hotel did. So, for context, my manager refused to hire new staff and ...This is definitely something your management needs to look into. If someone is paying for a suite then they should get a suite. Upgrades are only pending availability, not a guarantee. You want a guaranteed suite you book it and pay for it. It sounds like management did a poor job in training those front desk agents.Okay so interesting predicament. Today we had a reservation come through online and when my coworker pulled up their profile it showed that they were on our do not rent list. Looking at his profile comments and our previous incident logs we really couldn’t figure out why he was on the do not rent list. We don’t really have a procedure for ...If you book a 100% prepaid non refundable reservation then you get what you paid for. However, if you book a reservation that holds a certain xcl policy say 3 days or 7 days, etc that is different. Yes the hotel will have a regular xcl policy but there are always certain circumstances like 95% of the country is having flt issues or a snow storm ... For a change of pace, this story if from the front desk of a medical practice. A woman approached my desk today to sign in for her appointment, everything on fairly routine until she realizes she has a copay. "I have been coming here for literal months and have never had a copay, my insurance" blah blah blah.This is a bit of a rant. Just me venting about on going issues that haven't been resolved despite managements empty and continuous promises to switch out our computers for new ones.Main Things I Seem to Run into. So I work at a hotel and I've been working here for about 9 months now, before this I worked at restaurants as a waitress so I'm all too acommated to the assholey people. NEVER in my life have I seen such whiny people, now we're a bigger corporate hotel in the middle of BUM FUCK OF NO WHERE.If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. What they don't get to do is push the costs on the business without the consent of the business. It's a lot easier to say no when you're giving away your own money instead of throwing the costs or risk at your employer. I know of hotels that will book the taxi/Uber for you and will pay the taxi/Uber themselves. They will charge you double what it costs though. So a $100 taxi that they pay will result in a $200 charge to your folio. Ofc they let you know the price and if you agree you sign for it. You won't get it for free. First Floor... Balcony? #skit #hotel #talesfromthefrontdesk. Most relevant. Elliana Fenley. We have different words for a reason. In the US, “balcony” and “patio” are not …A small luxury tropical island resort. An older guy walks out of jewelry shop and comes right over to reception. He’s together with a much younger lady who’s twirling a sapphire bracelet on her hand.Hotel staying expert trying to get free room. This is kind of long and not anything extremely exciting. Something I felt like posting anyways. So for the past two weeks I've been running breakfast and the front desk. Our breakfast lady has gone MIA. Now we don't just have pastries and cereal for breakfast, we have to do a full hot breakfast ...Called a guy to pay up for his wife's furniture. He shows up a day later with a nicely dressed woman; they look over the charges and pay the bill. A few days later I see in the newspaper this guy's mugshot and that of a woman. He slaughtered his wife, but she wasn't the person who was with him when he paid that bill.People have seen too many movies. They think “hotel” automatically means valet, bellhops, concierge, restaurant, and 24 hour management, etc. Most leisure travelers don’t know what select service means and think they’re getting a deal. They might be, but they also need to temper their expectations.Check in, largely goes just fine, but mom is paying for the room, and gets testy with me when I ask for her ID, since daughter's name was on the reservation. "Well, I already gave my ID when I checked in" "yes, but I was not the one to check you in. This is just to be sure". She give me her ID, all goes well, and I go through the usual song and ...This is definitely something your management needs to look into. If someone is paying for a suite then they should get a suite. Upgrades are only pending availability, not a guarantee. You want a guaranteed suite you book it and pay for it. It sounds like management did a poor job in training those front desk agents.Give the guest a list of cab company phone numbers and let them call one. 104. SergeantKoopa • 1 yr. ago. Years and years ago at the hotel I was at we did once book cabs for guests. One day it came down from on high that we were no longer to do this and instead provide numbers for the guests themselves to call.Naked Guest Stories. Post your naked/almost naked guest stories here! I'll get started. This is my first one: A few days after I finished training for my first hotel job (NA at a Somfort Cuites) our town was hit by unseasonably cold weather & an ice/snow storm [rare for our area]. A man wearing nothing but a towel came to the front desk, saying ...Welcome to the lobby of a hotel, where folks working the front desk have all had to deal with some ridiculous behavior. These stories were compiled from Reddit's r/TalesFromTheFrontDesk subreddit, and let's just say that some deal with entitlement, some deal with unfortunate smells, and some deal with shady guests. At the end of the day, though, the moral of all these stories is to respect the ...In order to meet your posting guidelines, I'm going to share a story from the land use front desk. 😉 (I'm remembering this from a few years ago, so forgive me for paraphrasing the events.) Shortly before closing (of course), a woman rode up on a bicycle, came into our local government office and got in line with the last-minute crowd. As I'm ...i just got promoted and now im getting berated for it. hi! I (21F) am now a FOS (yay!) at a large hotel in a tourist area in New york state. I have been in hospitality for three years now and three hotels in that time this being my third and i started here three months ago as a night auditor. i dont want to make it seem like im bragging but im ...28-Apr-2023 ... To address these concerns, Guest Ban has implemented features to ensure compliance and prevent unauthorized changes to the “Do Not Rent” list.She came, clearly sort of crazy, but had enough money to pay for a whole week, had her ID, and it wasn't a blacklisted address. She's short, old, buzzed hair, crazy eyes, came in barefoot. But despite the clearly crazy, manager had no procedural reason to refuse her, so he checked her in and said we'd keep an eye on it.People are generally understanding, if they ask for something simply say they are available at the front desk. If they push, you're the only one at the desk and aren't allowed to leave. I would rather have 100 negative reviews than a have a minor sexually harassed or assaulted under my watch. 99.You’re the best kind of guest, and often the one I’ll let the fees slide on. I actually travel a lot as well (I’m a super shiny member who also happens to manage the front desk), and I get weird flight times, too. I always call ahead, find out what the policies are, and work with them, even if that means paying for an extra night to get the experience I need out of the …Thoughts from the Front Desk. I'm on Day 5 of a 7-day stretch at work and I'm ready to eat this computer I'm typing on. Since me staring at the time isn't making it go any faster, I thought I'd be semi-productive and type out the thoughts I've been screaming in my head. For added fun, there will be no context, but anything you're curious about ...This dude came in and was asking about the rates. I gave them to him, then he was like, "I'm the owner." I was like, "No. No you're not." He proceeded to tell me that the cameras were recording me, as if I can't see the footage in the back. And insisted he was the owner. I told him I know the owner, and it's not him.Edit: I forgot to mention he phoned a couple of weeks ago asking about road closures, it was me he spoke to. He said to me at the desk that he phoned a few weeks ago and the guy (me) told him he booked a balcony room. You should've seen his face when I said yeah it was me you spoke to, I didn't confirm a balcony room 🤣.Hotel Work is not typical 9-5 mon-sat Work. We work holidays and weekends, and we too work full time shifts just like you, but in different variations. If it’s one thing I do like about this industry it’s the non typical-ness about this job. Sorry about the typos I’m at work (go figure! Lol) This thread is archived.A few years ago, in my last job, I worked as the night auditor in a fairly upscale hotel in the college town of Lawrence, KS, in which I covered the front desk and was basically the only hotel employee on duty from 11 at night until 7 in the morning. I have quite a few good stories from those night, so here are a couple to start out with. At 3 am he comes back out in just his boxers. He is a man in his 70's, short, bald, out of shape, and to be frank, he probably wouldn't have been physically attractive even if none of that were the case. Ashe approaches the desk, I inform him; "Sir you need to wear a shirt and pants in the lobby, please return to your room and get dressed."Share your front desk stories! This group is for sharing, venting, laughing, networking and navigating the world of hospitality.I let him know a room had suddenly opened up and we were able to get him in for tonight. He comes back in, we get everyone checked in properly, and just like that we're saved from a potentially bad review. He came down about an hour later just to let me know how grateful he was. To him it was an actual miracle.I seriously hate this industry. Where do I even begin. I work full time at the front desk at a certain M brand hotel out of convenience. I live a block away from the hotel I work at, so I save a lot of gas money avoiding having a job I have to drive to, plus I can leave 5 minutes before my shift and clock in still with time to spare.Best action, if you can’t ID the breed of gnome, is mix tea tree oil into the mane conditioner, and leave a pair of old shoes AND a saucer of milk out on the back step (though thinking about it, that might be for elf infestation) The shoes is definitely for elves. Although the confusion is understandable. This is largely the fault of the hotel industry. There is no obvious way to check in at 8 am. If I make reservations for the night before, knowing I will be using the room, my reservation will be cancelled as a no show. If I make a reservation for the same day, we get bitched at for wanting the room early. 2.I alternate between 3 different pairs. I have two pairs of shoes from the Cam Newton collection (retail $140, but you can almost always find sales on them at Belk and such, I got mine on black friday for $13 a pop) and they are actually really well made shoes, with a insole that feels like its memory phone which is great.Wife gets caught cheating. This incident is from when I used to work at a motel in Alabama about 10 years ago. So please pardon my recollection. Some woman who had a reservation came to check-in and at the time of check-in, she made some small talk with me and said that she was waiting for her aunt. I saw her a few hours later standing near the ...But I asked... First of all, thanks to everyone in this sub who constantly shares their delightful stories of guests, night shifts from hell, and the occasional feel good story of a manager sticking up for someone. You guys made me see we're not alone, and that the audacity of some people knows no bounds. I've worked in several hotels ranging ...At my hotel nobody can be given access to a room in someone else's name. Most hotels will have a similar policy and require a credit card and photo ID matching the name on the reservation in order to check in. An easy solution would be to call ahead and add their name to the reservation. Rothriel • 8 yr. ago.She laughs and covers her face. I now have to man the front desk till my partner shows up. Of course guests ask what happened. I was to tired to formulate a good lie so I was just honest. It made a lot of people laugh. Funny enough this was the 2nd time I had ripped my pants. Another story for later! 2.A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase.People have seen too many movies. They think “hotel” automatically means valet, bellhops, concierge, restaurant, and 24 hour management, etc. Most leisure travelers don’t know what select service means and think they’re getting a deal. They might be, but they also need to temper their expectations.r/TalesFromTheFrontDesk. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?Roughly, 30 minutes later one of the cops returns. Detective has called a second time. Cop goes up and comes down, once again, finding nothing wrong. Things seem to quiet down for a while, but two hours later (roughly 3:45am) a third cop arrives. Detective has called once more, and the cop has heard from his fellow officers of our Detective guest. He makes small talk with me and asks if I am new. I tell him I came from another hotel and he asks which. Decent enough pleasantries for small talk. He then asks me if his room is right out of the elevator. Having been used to my old property, I tell him yes. He says good and is on his way.28-May-2023 ... Top Tales From the Front Desk (May 28, 2023) - The internet has generated a ... These stories were compiled from Reddit's r/TalesFromTheFrontDesk ...I have a few years experience as a front desk associate. So, not much. I've worked at 2 different hotels. The first hotel I worked at had a very very strict policy that hotel staff are not allowed to stay in the hotel as guests.12-Jul-2022 ... Stories from the 50th Annual HITEC in Orlando, FL.Posted by TURRITONUTRICULA. Hurricane coming. Good time to call about those February reservations. Sandbags in place, packing up the usual goodies, and decided I would check voicemails that have come in this morning. 37 voicemails so far. (Our voicemail explains we are closed and evacuating) “Yes, I would like to discuss my reservations for ... The bill mentions that California law specifically forbids fraudulently calling a critter a service animal. CAPC §365.7. $1000 fine, six months in jail. Granted, the law is mostly for people trying to sell fake service dogs, but it's not saying that it's not about people trying to bring pets where they shouldn't... She asked for pricing and it was about $160 for the night, warm weather and graduations and all. As long as her husband said it was okay they’d take it she said, so she was waiting on him to reply back. Then she said she’d had an issue at the hotel next door and I wanted to know what had happened, I thought she meant she’d had a poor stay.Hereis the compilation of some of my favorite stories from the subreddit r/TalesFromTheFrontDesk, a place where hotel employees go to share their wild and …For some reason the kid always loses keys too, like we have to make him one every day. So I had enough, he ran up to the desk and asked for a room key. I've been dealing with you a week now, I know what room you're in, but he proceeds to talk to me like he's never seen me before in his life.For a change of pace, this story if from the front desk of a medical practice. A woman approached my desk today to sign in for her appointment, everything on fairly routine until she realizes she has a copay. "I have been coming here for literal months and have never had a copay, my insurance" blah blah blah.Roughly, 30 minutes later one of the cops returns. Detective has called a second time. Cop goes up and comes down, once again, finding nothing wrong. Things seem to quiet down for a while, but two hours later (roughly 3:45am) a third cop arrives. Detective has called once more, and the cop has heard from his fellow officers of our Detective guest.My very own tale! I'm not sure how I ended up in this subreddit, because I neither work in the hospitality industry nor do I travel much. The stories always interest me though, so I've stuck around. But I finally got a story of my own! Last week, I was traveling for a work conference. I was in an awful mood - I may be in marketing, but five ...Worked front desk for years. A frequent executive stayed once a month. He was good looking, quiet. Has a wife and they adopted two kids. Months into him staying, a very obvious lady of the night walked in asking how to get to his room. Cheating, hooking, etc. are as common at a hotel like rain in Seattle. Okay, my first time posting here and it's maybe a bit of a long one. So on the 8th i (F23) worked the afternoon shift at the hostel i work at which ends at midnight.For a change of pace, this story if from the front desk of a medical practice. A woman approached my desk today to sign in for her appointment, everything on fairly routine until she realizes she has a copay. "I have been coming here for literal months and have never had a copay, my insurance" blah blah blah.As far as I know Booking.com has fairly standard procedures. If the card declines, you mark this on the reservation on Booking.com's extranet and they automatically send an email giving the guest 24 hours to provide new details. If no new details are provided, the hotel can then cancel the reservation after 36 hours.The Groom Tale. Settle down with a beverage and nosh, it's a long one. Once upon a Time in the pre-pandemic period, in a city center Luxury Collection Hotel (LCH), there worked a small but spunky NA, yours truly (YT). YT is a woman of experience and classy appearance, accustomed to dealing with people in all walks of life: collars of white or ... Working at a large, downtown convention property a regular call girl would stroll through the lobby with her rollie bag. She was dressed in a fitted business suit with a short skirt and very high heels. She would wave at the front desk, go upstairs, do whatever and then wave again as she departed. Never caused any problems.WE ARE NOT DONE UNTIL I SAY WE ARE DONE : r/TalesFromTheFrontDesk. by DasBarenJager. This happened about ten years ago but reading this post by another user reminded me of it. I was working the 11p-7a audit shift and was knee deep in paper work around midnight thirty when I got a call from a very angry man.In order to meet your posting guidelines, I'm going to share a story from the land use front desk. 😉 (I'm remembering this from a few years ago, so forgive me for paraphrasing the events.) Shortly before closing (of course), a woman rode up on a bicycle, came into our local government office and got in line with the last-minute crowd. As I'm ... Enter Mr. and Mrs. Psychopath. They come to the front desk super nice, and PT checks them in. Everything goes well, until they get to their room. Horror of horrors, it's *the* room. Satan's den, the Unclean Room! They take videos of the unmade bed, full trash, towels on the floor, etc.So I finally quit my front desk job today because i finally got a better job that gives me more pay and benefits its a factory packing job I've been trying to get with my girlfriend for years. (Only Benefits the hotel gave was vacation days and that was only after you worked there for a full calendar year) After working there for a while i ...I was surprised because I said nobody was in that room and he said "oh yeah I booked online and came in and grabbed a key". "I'm a travel agent and just assumed you could check in on line". I just stood there trying to comprehend the absolute stupidity of this guy. He thought it was an online check in.Roughly, 30 minutes later one of the cops returns. Detective has called a second time. Cop goes up and comes down, once again, finding nothing wrong. Things seem to quiet down for a while, but two hours later (roughly 3:45am) a third cop arrives. Detective has called once more, and the cop has heard from his fellow officers of our Detective guest.A good remedy for heat burns is cold water, changed frequently. Since you work in a hotel, grab an ice bucket, about 6 ice cubes and fill it full enough with water to submerge what's hurt. Change the water every 15 minutes for an hour. Thankfully, it's not too bad.I was surprised because I said nobody was in that room and he said "oh yeah I booked online and came in and grabbed a key". "I'm a travel agent and just assumed you could check in on line". I just stood there trying to comprehend the absolute stupidity of this guy. He thought it was an online check in.3.2K votes, 152 comments. As the title says I just denied a room to a guest for the first time for rude behavior. He showed up without a reservation…r/TalesFromTheFrontDesk: A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say … Press J to jump to the feed. Press question mark to learn the rest of the keyboard shortcutsI was just reading another post here about reporting someone smoking weed and getting them fired and it reminded me of a similar story of my own.For the Loki fans, he got salmon sushi tonight, and has been purring like a tiny black furry train. A few weeks ago I had mentioned that my property had a wild watermelon vine growing in one of the flower beds. Well, what I didn't know was that there were two melons on the vine and we did in fact have one of them stolen at the time that I did ...Ut kilts, Top exotic micro bully bloodlines, Craigslist st petersburg fl mobile homes for rent, Mrbeast leaked nudes, Steel toe boots amazon, Expedia wisconsin dells hotels, Pompeii tripadvisor, Seneca falls ny craigslist, Xp speed upgrade mob grinding utils, Gas buddy prices near me zip code, Spypoint flex review, 2012 cadillac srx for sale craigslist, Tarkov shmaska, Meineke oil change prices 2022
Haunted Rooms. Ok, so some context. We get a review a little while ago from an anonymous profile who proceeds to give us a bad review about a haunted room. They go on in the review about how a chair moved on it's own across the room and the shower kept turning on on its own. They also tell about the light flickering throughout the night.. Youtube made you look
ups store middletown paHow Dare You Not Remember ME! I normally work the PM shift at a 150 room hotel in just outside our downtown area. We average 20-40 check ins a night. One evening a lady, let's call her Joy, arrives to check in. She gives me her name and it's not on the reservation list. I check digital check ins -- not there.Researchers think high blood pressure is the most common cause of a rupture. Higher blood pressure makes blood push harder against blood vessel walls. Situations that can increase blood pressure and lead to a brain aneurysm rupture include: Ongoing stress or a sudden burst of anger or other strong emotion.***When expectations don't quite meet reality.Tales From The Front Desk - We don't do room service#maliciouscompliance #unclereddit #funnyredditstoriesWe nar...Corrupt/dumb receptionist? Ok so Have wanted to relate this old happening but had to wait til my Karma and time on reddit was enough to let me. Im 45 now medically disabled but at the time was working when this happend. I was 36 at the time. Hell the things I have seen in my time I could fill reddit with but most would be too mad to be believed ...At 3 am he comes back out in just his boxers. He is a man in his 70's, short, bald, out of shape, and to be frank, he probably wouldn't have been physically attractive even if none of that were the case. Ashe approaches the desk, I inform him; "Sir you need to wear a shirt and pants in the lobby, please return to your room and get dressed."I FINALLY got to make my favorite r/TalesFromTheFrontDesk story into a skit, and I absolutely love how it turned out! Did you remember this story? It is ...Couple try to steal from us but we knew their itinerary.... : r/TalesFromTheFrontDesk. by DadLoCo. I grew up in the B&B Hotel my parents owned for 28 years. We lived in Picton, New Zealand (top of the South Island) where people catch the ferry to the North Island (a three hour trip). So my parents had one motel unit attached to the B&B, and go ...Discount rate plus tax came out to about $53 for 2 nights and the valet parking came out to $55 for 2 nights. Hell yeah! One of the hotels I'm staying at while on vacation this week is $66+tax per night for valet. ...self park, off site, is $40 freaking dollars. I worked at a property in DC that was closed for about a year for renovation and a ...r/TalesFromTheFrontDesk • The Vice President of a major travel magazine suddenly needs a free room at 3AM because he found fentanyl in one of our coffeemakers over a year ago!!!! r/TalesFromTheFrontDesk •I just found my job posted on indeed. A little background, about a year about i put in a vacation request for May 25-30 and for a year ive been told its covered. Tuesday i found out that because were short staffed that it may not get approved. We are not short staffed, I can list two people who could cover for me, but they dont want to work the ...r/TalesFromTheFrontDesk. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?This is largely the fault of the hotel industry. There is no obvious way to check in at 8 am. If I make reservations for the night before, knowing I will be using the room, my reservation will be cancelled as a no show. If I make a reservation for the same day, we get bitched at for wanting the room early. 2.Discount rate plus tax came out to about $53 for 2 nights and the valet parking came out to $55 for 2 nights. Hell yeah! One of the hotels I'm staying at while on vacation this week is $66+tax per night for valet. ...self park, off site, is $40 freaking dollars. I worked at a property in DC that was closed for about a year for renovation and a ...odd encounters during NA. I am just about to finish my shift here as night audit. This weekend has been especially quiet in the realm of street people and weirdos. Or so I thought. Now, I have been hit on while at work, asked out for drinks, invited to party in guest's rooms. But this night has taken the cake.Now there's me - your friendly neighborhood night auditor, working his usual overnight shift in a small 60 room hotel in the south edge of the international airport. Now let's bring in Kevin the Terrible and his wife Karen the Crabby. They've had a terrible day.Corporate backed you up and the hotel owner. The shiny's main customer is the franchise owner and that's why the staff get treated like crap often because the franchise owners are usually very cheap.Our Resident Fuck-Up, Can't Get Right, was WAY too excited to tell me about it when I got back to work. I guess that's fair, considering Sarah's mistake took almost a whole week to fix. And each day since then, she's been at the same level of confusion, because she's allergic to being on the computer.Thoughts after 6 years at the Front Desk. Hello fellow colleagues of the Front Desk. This is probably going to be a long post, so TLDR at the bottom. I landed assbackwards into the Front Desk some 6 years ago I believe. Initially, I got my masters degree in some super sexy unpronounceable sciency thingy with ZERO job application and opportunities.Entitled Hockey Parents, Bad Parking, and nearly instant karma. This happened over 20 years ago now, sometime in the winter of 2001/2002 when I was working at the front desk of a large hotel. The hotel was a block from a large events center, which made it popular for anyone going to an event at the center.eh depending on the time of the shift and property, sometimes there's only one or two employees in the whole building. i theoretically COULD go upstairs and make coffee if the breakfast person hasnt come in yet (i.e. before 5 am), but i can't leave the desk unmanned for more than a few minutes.Not only did FD checked him in, this guy called several other couples in to rent on the SAME CARD. When Visa called to say it was fraud, it was to the tune of 7 grand. The police were called, in the end, the only thing the guy got arrested for was for domestic violence for beating his girlfriend. 7.The place where tourists are decent people who stay in hotels. But decent locals stay in their houses (unless they burn down). The locals that check into local hotels are the ones who are there to do drug binges, cheat on their spouses, engage in criminal behavior, etc.As per my last post I shared with y’all that he so far is just getting written up and that’s it. Well I just got a call from my manager that she is indeed firing him now and will have to switch around my schedule a bit for this week because of it. Apparently yesterday she accidentally left her flash drive and usually when that happens one ...Pictures. Dear guests, stop taking pictures of the hotels stuff. We are not zoo animals or exhibits for you to take photos to show to your family back home. Today I was in the guest relation department talking with some in house guests. My country is very famous for its ancient history so this is a topic that we discuss with guests all the time.Entitled shiny alcoholics. I had a guy check in and make a beeline for the pantry. He bought himself 3 beers. Ok. 5 minutes later he was back and bought another. Alrighty then. No trouble. I can't sell alcohol after midnight. The guy comes back after midnight, this time with a friend, and they start grabbing beers out of the pantry.Enter Mr. and Mrs. Psychopath. They come to the front desk super nice, and PT checks them in. Everything goes well, until they get to their room. Horror of horrors, it's *the* room. Satan's den, the Unclean Room! They take videos of the unmade bed, full trash, towels on the floor, etc.Oh, my sweet child of summer. Let's count the red flags. #1 The owner is calling after hours. #2 The owner is calling at all instead of leaving it for management. #3 The owner asks for a pic of the fire extinguisher.REEEEEEEEEE! : r/TalesFromTheFrontDesk. by kyste Hotel law, 5th precinct. WHERE'S MY REFUND? REEEEEEEEEE! I just spent ten minutes being yelled at by some redacted who not only booked by an OTA but also got them to cancel a non-cancellable non-refundable reservation.A few years ago, in my last job, I worked as the night auditor in a fairly upscale hotel in the college town of Lawrence, KS, in which I covered the front desk and was basically the only hotel employee on duty from 11 at night until 7 in the morning. I have quite a few good stories from those night, so here are a couple to start out with.Read the email. Check in is at 4. We’ll have your room ready by 3, perhaps earlier, but it largely depends on how busy we are. Check out is at 11. This week I had one person show up at 8:55 and another show up at 11:11, walk to the fro t desk and tell me “I’m here to check in” not ask, tell me they are checking in 5-8 hours early with ... Best advice I can offer is to not crack/lose composure; the minute you lose your composure, you've lost the situation. Stay behind the desk (or within the view of a security camera if there isn't one covering the desk) so there is a barrier and video record of the interaction. I've had guests, scream/spit/reach across the desk at me, but I just ...For a change of pace, this story if from the front desk of a medical practice. A woman approached my desk today to sign in for her appointment, everything on fairly routine until she realizes she has a copay. "I have been coming here for literal months and have never had a copay, my insurance" blah blah blah.Check in, largely goes just fine, but mom is paying for the room, and gets testy with me when I ask for her ID, since daughter's name was on the reservation. "Well, I already gave my ID when I checked in" "yes, but I was not the one to check you in. This is just to be sure". She give me her ID, all goes well, and I go through the usual song and ... ***When expectations don't quite meet reality.Tales From The Front Desk - We don't do room service#maliciouscompliance #unclereddit #funnyredditstoriesWe nar...You’re the best kind of guest, and often the one I’ll let the fees slide on. I actually travel a lot as well (I’m a super shiny member who also happens to manage the front desk), and I get weird flight times, too. I always call ahead, find out what the policies are, and work with them, even if that means paying for an extra night to get the experience I need out of the …21-Jul-2017 ... Tales From The Front Desk: The Painfully Ridiculous Things Office Managers, Admins, and Executive Assistants Deal With · Hill of Beans · The ...I am a front desk agent. I am quite capable of checking three people in, two people out, taking five reservations, answering fifteen incoming calls, delivering six bath towels to room 625, plunging the toilet in room 101, and restocking the supply of pool towels, all at the same time. Yes, I will be glad to call the van driver and tell him to ...TLDR; in the wake of devastating tragedy and fear, in the middle of a state wide MANHUNT for a killer armed with a semi-automatic weapon, idiots are coming to me whining about bars being closed and how the measures put in place to keep our communities SAFE might render them “bored” on their trip. Maybe I’m being overly sensitive.The Mister Patel Scam. Well kids, your favorite Second House Suites night auditor made a bit of a goof tonight. Thankfully, not a massive one. So I get a call from a Mr. Patel, who says he is one of the owners and there was an issue with a package coming via FedEx International. Okay.Call the police anyway, get this person on someone’s radar to get him some help. Sometimes help is painful. We’re not in the business of public service, although we serve the public… it sounds heartless and at the time it may feel heartless but without some sort of intervention people will usually end up in a nosedive to rock bottom and no matter what …28-Apr-2023 ... To address these concerns, Guest Ban has implemented features to ensure compliance and prevent unauthorized changes to the “Do Not Rent” list.I am a front desk agent. I am quite capable of checking three people in, two people out, taking five reservations, answering fifteen incoming calls, delivering six bath towels to room 625, plunging the toilet in room 101, and restocking the supply of pool towels, all at the same time. Yes, I will be glad to call the van driver and tell him to ...At an old property, housekeeping was taking heat for having vacant ready rooms turn out to be dirty. GM assumes housekeepers are being lazy. One weekend, 2nd FD agent shift calls manager stating they are getting sick at desk. FOM comes in to relieve him.If the setup is similar to our LG tv's it isn't a mode you really turn on or off, it's a set of controls that you can enable and disable. I would suggest fishing out a manual for the tv online. ricardob15 • 3 yr. ago. I have it but it doesn't say how to change the mode right now is in the mode of cpu-ftg which is the locked one.As per my last post I shared with y'all that he so far is just getting written up and that's it. Well I just got a call from my manager that she is indeed firing him now and will have to switch around my schedule a bit for this week because of it. Apparently yesterday she accidentally left her flash drive and usually when that happens one ...How Dare You Not Remember ME! I normally work the PM shift at a 150 room hotel in just outside our downtown area. We average 20-40 check ins a night. One evening a lady, let's call her Joy, arrives to check in. She gives me her name and it's not on the reservation list. I check digital check ins -- not there.Not only did FD checked him in, this guy called several other couples in to rent on the SAME CARD. When Visa called to say it was fraud, it was to the tune of 7 grand. The police were called, in the end, the only thing the guy got arrested for was for domestic violence for beating his girlfriend. 7.The mans room is totally fine btw. The price on his confirmation is CHF 230.00, exactly the same amount we have in our system. So it is just the womans room that seems very fishy. Anyways, thanks for some input and ideas and I will keep you updated once I hear back from the woman.OnQ has a system where it will look at your no shows and availability and will set up a system to be overbooked so you can get that clean fill status. You can override the number they overbook you by but its a "feature". Check the alternate room type settings in the echeckin dashboard.I don't understand how the bank returned her money when you provided the correct paperwork and receipts. It sounds like the bank owes you money if that's the case.She asked for pricing and it was about $160 for the night, warm weather and graduations and all. As long as her husband said it was okay they’d take it she said, so she was waiting on him to reply back. Then she said she’d had an issue at the hotel next door and I wanted to know what had happened, I thought she meant she’d had a poor stay.u/TalesFromTheFrontDesk-ModTeam. Premium Explore Gaming. Valheim Genshin Impact Minecraft Pokimane Halo Infinite Call of Duty: Warzone Path of Exile Hollow Knight: Silksong Escape from Tarkov Watch Dogs: Legion. Sports. NFL NBA Megan Anderson Atlanta Hawks Los Angeles Lakers Boston Celtics Arsenal F.C. Philadelphia 76ers Premier …I love arguing with guests about fees /s. again, obligatory sorry for the formatting i'm pretty mobile app bound until i get a new pc or laptop. anyway I'm on the night audit; it's the only one our owner/GM owns and he always says when someone wants to cancel after the cutoff time (6pm) we need to call him and let him know the situation ...Here’s the thing: your life is more important than your job. If you’re experiencing a medical emergency, get help. Full stop. If you are lucid and/or not choking, very clearly state “I am leaving now” by talking directly to them or leaving a note.When she gets back, she tells fully about everything going on with the guests while we are sitting in the office. Someone comes to the desk and she goes out to speak to them. I walk out as well, and lo and behold, Spiderman was standing in front of me.A couple at a hotel insists on room changes, but the hotel staff, unable to accommodate their requests, eventually resolves the issues, leaving their future ...Hotel Work is not typical 9-5 mon-sat Work. We work holidays and weekends, and we too work full time shifts just like you, but in different variations. If it’s one thing I do like about this industry it’s the non typical-ness about this job. Sorry about the typos I’m at work (go figure! Lol) This thread is archived.One idiot hired can't keep her wig on straight, smells and is constantly late. One asshat knows what to do but is so busy trying to get my job, that she doesn't do jackahit at the desk. No, wait she sits on her ass, eats and talks on her phone. She ignores the phone ringing at the desk.Good morning, I know I’m early but I have a room reserved for this evening. “im sorry sir, check in is at 3pm and you’re 5 hours early.”. Looks at me waiting for a fight. That’s no problem, just wondered if I could leave my bag here while I go and have a wander around until the rooms ready. *looks at me kind of relieved “ we can ...Double unfortunately, it happened while I was at work. Even more unfortunately, I didn't notice because I was tending to a guest. Allow me to regale you with a tale of fear, confusion, panic, miasma, and the tragic loss of my dearly departed dinner... The day started as any other. I awoke from a restless sleep, still exhausted due to the very ...07-Aug-2018 ... r/TalesFromTheFrontDesk - And this, my friends, is why you don't put your... ... I hadn't seen the original post before, so I scrolled through it ...But I asked... First of all, thanks to everyone in this sub who constantly shares their delightful stories of guests, night shifts from hell, and the occasional feel good story of a manager sticking up for someone. You guys made me see we're not alone, and that the audacity of some people knows no bounds. I've worked in several hotels ranging ...u/TalesFromTheFrontDesk-ModTeam. Premium Explore Gaming. Valheim Genshin Impact Minecraft Pokimane Halo Infinite Call of Duty: Warzone Path of Exile Hollow Knight: Silksong Escape from Tarkov Watch Dogs: Legion. Sports. NFL NBA Megan Anderson Atlanta Hawks Los Angeles Lakers Boston Celtics Arsenal F.C. Philadelphia 76ers Premier …1.My General Manager didn't talk to me at all once I announced that I am leaving the hotel to head my career into Sales. He gets really personal and salty once people starts leaving his property and blacklist anyone who does. I knew it was going to happen to me too since I knew that he did it to everyone who left.If you went to University and are wondering where your tuition money went…. So I'm one of the concierges at a very high level hotel in a major east coast U.S. city. We're talking 400+ a night even on the slower weeks. Like anyone working the desk at a high end place I have tons of stories about the ballers, frauds, and wannabes that ...I tried to make front desk fun but …. So I work night audit and if you work nights you know how some nights you just get so bored and would wanna do anything to occupy your time so you don’t sleep. Anyways I love having fun so I decided to make the front desk fun for me and my coworkers by creating a front desk game that they can play (they ...A good remedy for heat burns is cold water, changed frequently. Since you work in a hotel, grab an ice bucket, about 6 ice cubes and fill it full enough with water to submerge what's hurt. Change the water every 15 minutes for an hour. Thankfully, it's not too bad. Welcome to the lobby of a hotel, where folks working the front desk have all had to deal with some ridiculous behavior. These stories were compiled from Reddit's r/TalesFromTheFrontDesk subreddit, and let's just say that some deal with entitlement, some deal with unfortunate smells, and some deal with shady guests. At the end of the day, though, the moral of all these stories is to respect the ...You didn't understand the scam. The fake website took their info and card, charged them an exorbitant amount, then made a pre-paid reservation through Excelsior with the scammed person's info and their own card. It only worked because there was a real reservation made. So, no, you're not pulling any fast ones.Entitled Hockey Parents, Bad Parking, and nearly instant karma. This happened over 20 years ago now, sometime in the winter of 2001/2002 when I was working at the front desk of a large hotel. The hotel was a block from a large events center, which made it popular for anyone going to an event at the center.Double unfortunately, it happened while I was at work. Even more unfortunately, I didn't notice because I was tending to a guest. Allow me to regale you with a tale of fear, confusion, panic, miasma, and the tragic loss of my dearly departed dinner... The day started as any other. I awoke from a restless sleep, still exhausted due to the very ...Wish I could say this only happened once but it must have been 10-20 times a week at a busy airport location. Guest walks in with no booking and asks for a room after midnight.Business trips aka a cheaters paradise. Backstory: Anyone who has worked in a hotel will completely understand this. I have seen so many times people cheating on their SO while on a "Business trip." In two different hotels I worked at, I would have a bellman minimum 2-4 times a week tell me how the two co-workers have two separate rooms, but he ...The scene: a small, limited service hotel in The Big City. The characters: Me, FOM/Ops Manager/Whatever the day calls for; Bats, aforementioned bag lady; Boss, hands-on, highly aggressive hotel owner; Buddy, coworker from a previous job; various others.1.7M views, 19K likes, 742 comments, 330 shares, Facebook Reels from Jessica Vanel: First Floor... Balcony? 樂 #skit #hotel #talesfromthefrontdesk. Jessica Vanel · Original audioNight Audit Story…. Ok, so this is my first post! And since I've become a night audit about 10 weeks ago, this is my first real weird evening. So, it starts with a remote control not working. Nothing too crazy, I go upstairs reprogram it all good. Then, at about 1:34 in the morning, right as I begin my night audit, I noticed that I have a .... 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